Refund policy
Return Policy – No Returns
Effective Date: [Insert Date]
ALL SALES ARE FINAL.
Due to the medical and healthcare-related nature of the products sold by Helix Pure, NO RETURNS, REFUNDS, OR EXCHANGES ARE ACCEPTED UNDER ANY CIRCUMSTANCES.
Final Sale Policy
Once an order is placed, it cannot be canceled, modified, returned, or refunded. This includes, but is not limited to:
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Buyer’s remorse
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Ordering errors
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Unused or unopened products
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Delayed delivery by the carrier
This policy is necessary to maintain product integrity, safety standards, and regulatory compliance.
Shipping Responsibility
Title and risk of loss transfer to the customer upon delivery of the order to the shipping carrier. Helix Pure is not responsible for loss, theft, damage, or delays caused by the carrier after shipment.
Damaged or Incorrect Shipments
Claims for damaged or incorrect items must be submitted within 24 hours of delivery and must include:
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Order number
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Clear photographic evidence of the shipping box and product
Failure to report issues within this timeframe constitutes acceptance of the order as delivered.
At Helix Pure’s sole discretion, a replacement may be issued. No refunds will be provided.
Chargebacks & Payment Disputes
By completing a purchase on helixpure.com, you agree not to initiate chargebacks or payment disputes for any reason covered by this policy. Unauthorized chargebacks may result in account suspension and collection efforts.
Acceptance of Policy
Placing an order on helixpure.com constitutes full acceptance of this Return Policy.